About our Collision Centers
Our formula for quality auto body repairs:
Highly trained and experienced employees
+ A stellar customer service standard that
permeates everything we do
= Your Total Satisfaction
How We Assure Your Total Satisfaction
- At 911 Collision, we encourage our employees to excel, to deliver exceptional service, and we reward them when they do.
- Our customer service standard permeates to everything we do.
- Your feedback really matters. We want to hear from our customers and we pay attention to what they say.
- If for any reason you are not completely satisfied with the work we have done on your car or your experience with 911 Collision Centers, we will make it right.
- We’ll turn your car around in 6-7 days, compare that to the 10.7 day national average!
Founded in 1998, with headquarters in Tucson, AZ, 911 Collision Centers provides a one-stop solution for consumers with collision repair and glass needs.
Our Awards & Recognitions
BBB International Torch Award – Honorable Mention, Tucson Copper Cactus Finalist, Business Leader of the Year, Tucson Copper Cactus Finalist, in the category of company growth. AAA (Auto Club) “Top Shop” Award for service and repair excellence. 911 Collision Centers was the first auto body shop in Arizona to be awarded this distinction. NABC (National Auto Body Council) Pride Award for community service. Click here to see more of our awards.
Vision
To be recognized as the provider and employer of choice in the collision repair industry.
By working together and embracing our values we will achieve our vision!
Values
- Value team members with positive attitudes
- Learn from our mistakes
- Build teams, empower champions and celebrate success
- Educate our customers to make informed decisions
- Recognize the value of our insurance partners
- Respect our customers, team members, vendors and communities
- Train and mentor team members to excel
- Promote from within
